When you need to make any big purchase, do you go out and buy the first thing you see at the first store that carries it? Most likely not. You may not be happy with the product you end up with. You need to do some research and investigate the companies to ensure they carry just what you want. When you are getting replacement windows in Citrus Heights, CA for your home, you can tell a lot about the products through the company that carries them. You need to look further into that company than just the basic elements, like their website. Here are a few details to investigate so you know you can get what your home needs:
Detail 1: Paperwork
Window companies need to be licensed and have full insurance coverage, so you don’t get yourself into a sticky situation later. Companies really should have these items and you can be sure of it when you ask for and receive copies of them. That gives you the peace of mind you need to move forward with that company.
Detail 2: A Good History
Many window companies have been around for decades and that can tell you a lot about how they do business. IF they weren’t a good company, they wouldn’t keep getting customers. Word would spread and people would turn away from them. Companies with a long track record are often those who do business well and are worth sticking around. You can look into their history by visiting with the Better Business Bureau to see if there are any complaints against them as well.
Detail 3: Outside Reviews
When you look at a window company’s website, they might have customer testimonials listed. Those are always going to be favorable. What company is going to put something negative about them up on their own website? Look at outside review sites to see what you can find out about the company. If you still can’t find anything, or much, that’s negative, it’s a good company to move forward with.
Detail 4: The Consultation
Once you move past a few steps and you are satisfied with what you learn, it’s good to have a consultation with the window company. Companies should offer these for free and you can learn a lot about how you will be treated as a customer through them. They should patiently answer your questions and help you with anything you need to know. They should also treat you with respect and listen to your requests.
If you’re ready to talk to a professional about replacement windows in Citrus Heights, CA, the experts at The Window and Door Shop, Inc. are here to help. Give us a call at (916) 252-4100 and we’ll set you up with a consultation or answer your questions over the phone. You can also stop by our showroom for details on our windows at 1717 Bell St, Sacramento, CA 95825. We’re here to fit your house with the perfect match and we’ll walk you through every step of the process.